Don’t Worry, Be H(AI)ppy
April 23, 2019
Can we trust artificial intelligence now that some AIs are getting so sophisticated it’s beyond human capacity to understand them? Can we rely on AI programmers to be responsible enough to create AIs that won’t accidentally do something horrible? Will AIs take over not just some jobs, but most of them? There are a lot of stories to be
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Chatbots Using Artificial Intelligence are Selling Insurance in 2019
February 19, 2019
In fact, over $2B is estimated to be invested throughout 2019 in these InsureTech companies. Artificial Intelligence, Automation, and Blockchain are driving technology disruption in the insurance industry. They are making insurance shopping experience much better for consumers. Meanwhile also improving service for policyholders who need help with renewals, claims, and add-on products and services.
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How The Development Of AI Has Advanced The Technology Available For Chatbots
February 11, 2019
Artificial intelligence (AI)-powered chatbot platforms are taking the world by storm and revolutionizing diverse industries, but before AI was commonplace in chatbots, they were powered by different technologies that were not necessarily intelligent. Chatbots existed as early as the 1960s, and they have rapidly evolved since the development of AI. Today, chatbots are capable of performing
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Can AI and Chatbots really transform customer support?
February 11, 2019
Chatbots are changing the way companies and customers interact: two billion-plus customer-company conversations in Facebook messenger can’t be wrong. Join this FB Live event to find out how to create engaging human-to-AI agent experiences, and leave with actionable ideas on implementing AI-powered customer support. Here’s a wild, off-the-cuff guess: You might have heard that AI
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Survey Clearly Shows That AI Can Greatly Improve Revenue
February 1, 2019
AI, although fundamental for customer insight, cannot function effectively if it can’t harness the correct data across the business. But companies have challenges when implementing new marketing techniques — especially in light of the General Data Protection Regulations (GDPR), which comes into force on May 25. San Francisco, Calif.-based AI marketing company Blueshift has released a report
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AI In Marketing – 2019 Predictions
January 29, 2019
There’s no denying that artificial intelligence (AI) is rapidly moving from fiction to reality. In marketing especially, interest in AI has intensified as marketers have realized the potential that intelligently harnessing the ever-growing streams of customer data has on transforming customer experiences. AI has become increasingly important not only to marketers but to organizations as
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